The more you make your website a part of your business, the more you will be able to benefit & nurture the customers who visit your website. With a good quality content management system & ongoing training your staff will increasingly see your website as a important part of their company.
The base level contact management system (CMS) we use is WordPress but we also build websites for customers on a variety of other platforms dependent on the needs of their specific website.
In all our solutions we incorporate different levels of user access which can be assigned within your organisation dependent on seniority or on staff function.
Within an ecommerce product like 3dcart the website, CRM, Marketing, promotions are all configured through an admin area so it is imperative that carefully thought is given to roles & that suitable training is given to the relevant staff.